GCasino Terms & Conditions — key information you should know before using our services

These Terms & Conditions form a legally binding agreement between the company operating gcasino.bet and anyone using gcasino's services. "gcasino", "we", and "us" refer to the gcasino.bet website and its associated services. "You", "user", and "member" refer to any registered or unregistered user of gcasino.

Gcasino operates under an international gaming licence and complies with all applicable laws and regulations. gcasino reserves the right to update these Terms & Conditions at any time — changes take effect upon publication on the website.

To create an account at gcasino, you must meet the following requirements:

• Age Restriction: You must be at least 18 years old. gcasino strictly prohibits accounts for minors and may request proof of identity at any time to verify your age.
• Single Account: Only one account is permitted per person, per device, or per household address. Attempting to create multiple accounts may result in all associated accounts being terminated.
• Accurate Information: All information provided during registration must be accurate and truthful. Creating an account with false information may result in legal action.
• Password Security: Your account security is entirely your responsibility. Never share your password with anyone.
• KYC Verification: Identity verification (Know Your Customer) is mandatory before withdrawals. A national ID card or passport must be submitted.

The following rules apply to all financial transactions on gcasino:

Withdrawal requests are typically processed within 5 minutes. However, if KYC verification is not yet complete, your first withdrawal may take up to 24 hours. gcasino charges no withdrawal fees, though your payment provider's own fees may apply.

Gcasino offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read carefully before claiming:

• Wagering Requirement: A wagering requirement must be met before a bonus can be withdrawn — typically 5x to 20x the bonus amount. This is clearly stated on each offer's page.
• Time Limit: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses are restricted to specific games or game categories. Using such a bonus on an ineligible game may result in the bonus being voided.
• One Per Person: Each promotional offer may be used only once per person, household, or IP address.
• No Abuse: Misuse of the bonus system — including arbitrage betting or bonus hunting — may result in account suspension or termination.

Gcasino reserves the right to modify, suspend, or cancel any bonus or promotion at any time. In the event of any ambiguity in a bonus's terms, gcasino's interpretation shall be final.

The following rules apply to all bets placed at gcasino:

• Bet Confirmation: Once you click "Confirm Bet", your bet is final. Confirmed bets cannot be cancelled unless there is a technical error.
• Odds Changes: Odds in live betting can change at any moment. The odds at the time your bet is confirmed will be the ones that apply.
• Match Cancellation: If an event is cancelled or postponed indefinitely, the bet will be declared void and the stake will be refunded.
• Incorrect Odds: gcasino reserves the right to void bets placed at clearly incorrect odds (palpable error). In such cases, the original stake will be refunded.
• Maximum Win Limit: A maximum win cap applies to a single bet. This limit may vary depending on the event and market.

The following activities are strictly prohibited on the gcasino platform and are considered punishable offences:

1. Using gcasino for money laundering or any other financial crime
2. Creating multiple accounts to improperly exploit the bonus system
3. Placing bets through match-fixing or any form of unfair advantage
4. Placing bets using automated bots or software
5. Attempting to hack or gain unauthorized access to gcasino's systems or security infrastructure
6. Stealing or fraudulently accessing another member's account information
7. Creating an account or conducting transactions using another person's identity

Gcasino takes responsible gaming seriously. We believe betting should be entertainment, not an addiction. gcasino offers the following tools free of charge:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.
• Loss Limit: Your account will be automatically locked once you reach a specified loss amount.
• Self-Exclusion: You may request to have your account suspended for 6 months, 1 year, or permanently.
• Reality Check: You will be periodically reminded of how long you have been playing.

If you feel that betting is having a negative impact on your life, please contact gcasino's support team or reach out to an international problem gambling support organisation.

Gcasino may suspend or terminate an account under the following circumstances:

• Violation of these Terms & Conditions
• Providing a false identity or misleading information
• Extended inactivity (no login for 12 consecutive months)
• Member's Own Request
• Court order or directive from a regulatory authority

Gcasino will send a notice to the registered email before closing an account. If an account is closed without just cause, any remaining balance will be refunded.

Any dispute with gcasino must be handled by following the process below:

1. Step 1: Submit your complaint directly to our support team — email support@gcasino.bet or reach us via live chat.
2. Step Two: If you don't receive a satisfactory resolution from support, forward your complaint to escalation@gcasino.bet within 7 days.
3. Step 3: If both parties cannot reach an agreement, either party may apply to gcasino's licensing authority for mediation.

Most disputes are resolved within 48 hours. gcasino is committed to handling all cases fairly and promptly.

Gcasino may update these Terms & Conditions at any time. When changes are made:

• Updated terms take effect from the date they are published on the website.
• For significant changes, members will be notified by email and in-app notification 7 days in advance.
• If you disagree with any updated terms, you may stop using the service and request account closure.